Customer Testimonials

• Click on clients' logo to visit their web site •

 

Microsoft features Soaring Eagle Computer Services Inc in server installation case studies.  Click to view: Case Study 1 Case Study 2 Case Study 3 Case Study 4

 

 

I have known Pete for several years, meeting him through the Chicago Area GL Chamber of Commerce. We began a working relationship some time ago, engaging him for general IT work. I was immediately impressed with his knowledge, positive and pleasant manner, and quick response – which is bar none.

We had been having technical concerns for some time, particularly with back-up and work-flow. I discussed this at length with Pete. He analyzed our work environment and discovered that our external back-up drives were not meeting our needs and that we had many other issues that were slowing down our operation. He felt a server would help us in many ways. We contracted Pete to install a server and upgrade our entire computer network. Having this server and the upgrades has made our lives much easier and has given us peace of mind that we didn’t believe possible. His work is above and beyond what you expect when hiring a vendor. His training, follow-up and response to any question or situation is instantaneous. I highly recommend Pete for your technical needs.

 

Liz Stallone

Carnegie Printers

www.carnegieprinters.com

708-562-5200

In the late summer of 2010, the Northwest Side Housing Center met Pete Perry of Soaring Eagle at a Portage Park Chamber of Commerce event. At the time our small non-profit organization was considering a major of upgrade of our technology system because our organization had grown so rapidly since 2007. Pete listened to all of our current technology concerns and the ideas we had for what would make our office more efficient and effective. Pete responded to all our questions with a clear, well-thought out plan that included a Microsoft Small Business Server 2011 server; updated software and virus protection for all ten workstations; a secure back-up system; remote access; calendar, contact and document sharing; and on-going technical support. Pete finished the project on-time, handled equipment glitches quickly and trained our staff on the new system. We will utilize Pete in the future and we appreciate all of his expertise.

 

Cathy Lazuka

Development Director

 

I knew Peter from the Elmwood Park chamber of commerce. Upon first meeting him I knew that he really knew his stuff. I found out early on that Peter always picks up his phone or calls back quickly. Every time I called asking questions he was so accommodating and helpful that it really sold me on his services. I bought my latest computer from him and it was a great deal for a really good computer. Peter got my Outlook 2007 program set up when I couldn’t figure it out. He also did web hosting for my first website. He has sold me software and most currently sold me the new Windows 7 operating system which is actually working out surprisingly well for me and is vastly better than Vista.  If you’re on the fence let me assure you that it is worth it. His expertise has helped me on so many occasions that I wonder where I would be if I didn’t meet Peter and have the benefit of his computer services business to keep my business running smoothly.  Check out Soaring Eagle Computer Services, you’ll be glad you did.

 

Joe Tribuzio

THIS Inc.

Dear Pete,

If you have any customers that want to check out your work before they sign up, please ask them to contact us and we will confirm that:

You were sent to us by a referral who was very satisfied.
Your first meeting confirmed you were an easy person to whom we could communicate our needs.
Our second meeting confirmed you had the solutions at a very reasonable rate.
Your installation was almost done “incognito”! Before we knew it, our new server was up and running.
You helped us shop around for the best price on additional equipment.
Your 90 day follow-up on an as-needed basis was like having an in-house IT Tech—you were either at your computer to remotely help us, or near a phone to take our calls; assistance was as close to spontaneous as I’ve ever experienced.
The best part of working with you is your humble and sometimes very humorous personality which eliminated any stress from project start to finish. You were not afraid to throw in complimentary time if something of greater complexity arose. You shared the time expense if something was totally out of your control (this is where the humor helped). You didn’t make promises/guarantees you couldn’t keep; you kept the promises/guarantees you were capable of making. You didn’t oversell (miracles will happen) or undersell (try this it might work). You were confident of your abilities and made good on your proposal. No surprises.

I recommend you highly to anyone who may have the same concerns or reservations about who they hire for a software or hardware conversion, upgrade, or total revamping.

Sincerely,
Margaret M. Kovacic

President

Working with Pete Perry and Soaring Eagle has been effortless.  When there are questions, Pete is always available to answer them in a very timely fashion.  The only problem I have is figuring out why it took me so long to switch my hosting to Soaring Eagle!  Pete, you make my life easier; and as a business owner, that makes you worth a million bucks!

-Emily Fry

I feel so secure knowing that Flourish Studios dependence on technology for business success is in the hands of Pete Perry and Soaring Eagle Computer Services.  His technology recommendations have been right on and I truly appreciate that he is only a phone call away when I have any questions or concerns related to Flourish Studios' computer network.

-Dr. Julia Rahn, Clinical Psychologist/Business Owner   

Peter Perry and Soaring Eagle Computer Services, Inc. has been one of our office’s most pleasant associations.  We have been moving into the computer age with tiny little baby steps.  Pete has been very patient and has never made us feel stupid or inferior with our questions or network problems.  When we have an early morning or weekend computer problem, he always returns call promptly and with a quick fix.  He has even contacted our internet provider to correct service interruptions.  We would recommend Peter and Soaring Eagle Computer Services without hesitation to anyone needing user-friendly and professional computer services.

Just wanted to thank you for your outstanding work!  Without you, we would have been lost with the computer system at the spa.  We really appreciate you always returning our panicking phone calls or emails quickly.  Your knowledge of the technology world is exceptional.  Your work is very professional and concise.  Again, thank you!!!

 -Georgia and Maria from XO Glow Tanning Spa

The purpose of this letter is to recommend Peter Perry / Soaring Eagle Computer Services to any party needing computer support services.

 Mr. Perry has been associated with our firm since a reorganization took place, and his advice and skills have been an integral part of that reorganization.  His expertise in knowing the products in his field, and recommending the proper equipment to accomplish the job most productively is clearly demonstrated.

Mr. Perry is committed to providing the best possible service at a fair and reasonable price.  His honesty is without question, and I have recommended him and his firm to other employers/friends with excellent results in the past.   Each has thanked me for the referral.

I have no hesitation whatsoever in recommending him to any firm or individual, regardless of the scope of need.   I continue to retain him, depend on him, and it is my pleasure to do so. 

I used to dread calling my tech support person until I started working with Peter. Soaring Eagle Computer Services is a valued, strategic partner. As a sole public relations practitioner, time is money and Peter has increased my productivity by proactively bringing me software and hardware ideas that keep me one step ahead in the freelance game. I have come to rely on his technological advice and trust him to work on my behalf. Thanks reading this.

Rick Kamel

RK Public Relations
1617 Oswego NW
Grand Rapids MI 49504

rkamel@comcast.net

I met Pete at a B2B Chamber “red eye” meeting.  I was there to promote my expansion and new employees.  He was there promoting Soaring Eagle (just for me I’m sure).  Little did I know that meeting Pete would save my life.  I had been having computer challenges regularly.  I even had the Geek Squad come to the rescue but that was a mistake.  It took Peter and Soaring Eagle to fix it all and get me up and running more efficiently.  He hard-wired the building and reconfigured the wireless in our small business complex.  I trust Peter to be calm, honest and efficient.  I feel taken care of and have a reliable source to turn to when I need HELP in the quirky techno department of my business.

Dr Janet Gutrich from Gutrich Chiropractic and Naprapathy

Peter,

  
It was great working with you. When I called, it was after receiving a flyer and filing it away, and then needing help.  My notebook was just barely functioning, and after being rebuilt by you, it's as though I have a new computer again. The service you provide is fast, excellent and your personality is really great too, with a strong work ethic providing first class computer service. I highly recommend your services, you absolutely delivered on your contract and more. I'm so glad I kept that flyer and now will make sure that everyone I know will receive your flyers too. My husband, David Mink, plans to use your services for his company, Redmink Productions, also.
 

Again, Thank-you, Melanie Lee MD

Mack Eye Center

Soaring Eagle has been a tremendous help in setting up securities for our office.  I did not realize how "at risk" we were!  With their expertise, we now have a secure, safe, fast-working network.  Technical support as well as customer service has been exceptional.  We are using them for both our business as well as personal computer needs and would highly recommend the services to anyone.  Thanks for all your hard work in getting us set up and running at our full potential.

Lana Conley
Practice Administrator


Peter,

Not being to computer savvy so to speak on how computers operate, I have to tell you that I was blown away at how fast you fixed my lab top screen and hard drive.  I am pleased beyond belief at how you did what you "do".  I can assure you whenever I have any technical problems or need anything with computers, that you are now going to be my go to guy. I am going to recommend you to everyone I know and if I had to give you a rating one through ten, you would get an eleven in my book.  Thank you again more than you know!!

 

Warmest Regards,
Michael Perich

Peter, I just wanted to thank you for the quick response to my initial call for your services.  Not only was I pleased with your ability to schedule me lightening quick, but also I was very impressed with your level of competence, or should I say brilliance, when working on my computers. You were very proactive and took on every challenge without hesitation and immediately found solutions that have been stable and reliable.  You did not hesitate to do whatever I asked you to do effectively and efficiently.    You worked independently without any intrusion on my schedule or time.  I also thoroughly enjoyed your positive attitude in general and your passion for what you do.  You really are an expert. Thank you very much.   I will definitely use your services again.

 

Respectfully yours, 

 

 

Alexis Eldorrado
The Eldorrado Organization
Alexis@Eldorrado.com

 

Dear Peter,
 
I wanted to drop a line to let you know how pleased I was with the service you provided when it came time to getting my computer back in working condition.  I can't believe how punctual you were and didn't have to wait around for hours for a service technician.  I appreciated your quick turn around and my son is very happy that he can now instant message the world.  I too am glad that I now can work on getting my personal business affairs in order.
 
Good luck and I promise to recommend you to anyone I know that if may be in need of computer work. You make it look so easy......

Patti Carroll

Just A short note to let you know that I was thoroughly impressed with the skills and expertise of Peter Perry.  He was quite professional and repaired my computer in just a few days.  I appreciate his know-how and that he completed his work in such a timely manner.   He did explain things to me and although I  am not all that computer literate, he never made me feel inferior to all of his knowledge.  I will definitely call on him in the future, if the need arises.

Mary Brown