Voice Over IP (VoIP)
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Easy to use and manage, Microsoft® Response Point is revolutionary phone system software designed to meet the needs of small businesses.
The
user-friendly administrator software empowers an average PC user to set up a
phone or make system changes in minutes, with just a few mouse clicks. The
unique voice-enabled user interface instantly connects employees and customers
with the people or information they need. Delivered on intuitive hardware, with
support for both traditional phone service and Voice-over Internet Protocol
(VoIP), Response Point offers an entire phone system in one affordable package—a
smart choice for any small business.
Response Point reduces phone system management costs by empowering average PC users to complete moves, additions, and changes—no special phone training required.
Response Point helps eliminate the need for many expensive phone system extras—expansion packs, hours of employee training, etc.—that typically add thousands of dollars to the cost of a small business phone system.
Response Point’s top-quality voice recognition lets users embrace phone features that were previously cumbersome or complicated. They can simply say “transfer my call to Joe” instead of memorizing the right call transfer keystrokes and Joe’s extension number. Employees can call anyone in the company, or any of their Office Outlook contacts, just by saying their name.
Response Point lets users better serve customers with a helpful, Automated Receptionist feature that is customizable and able to answer frequently asked questions about the business, such as hours and location. Callers need only speak their desired party’s name and they will be transferred to that extension.
Response Point helps users respond quickly and professionally to customer needs. Employees can see caller details in screen pop-ups and be able to specify which callers can ring them directly, bypassing the receptionist. With Response Point, callers receive VIP treatment every time.
Call Soaring Eagle today for a quote or demonstration.
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AastraLink RP™ |
